Hire Customer Support Representatives overseas and save up to 79%
OhScout helps you hire the best remote Customer Support Representatives from The Philippines, Latin America or Africa, so you can free up your time to focus on growing your business.
How much can you save?
Salary Comparison
United States
$51,516 /year
Philippines
77% savings$11,904 /year
Latin America
78% savings$11,220 /year
Africa
79% savings$10,632 /year
Why hire Customer Support Representatives overseas?
Save 77-79% on salaries
You can hire full-time Customer Support Representatives for as low as $886 per year. That's annual savings between $3,301 and $3,407 compared to hiring for the same role in the US.
Skilled Workforce
Our rigorous screening process makes sure that all candidates are highly skilled and experienced. We verify their English level in our vetting process.
Culture Fit
The candidates we pick for you are significantly immersed in Western culture with prior experience in remote work and a good fit for your team.
Work Ethics
Candidates we send you are hard-working, dedicated, and have a strong work ethic. They are also very loyal and will stick with you for a long time.
“OhScout found us the perfect web developer for our company. Their expertise in global sourcing allowed us to find a highly skilled candidate who has exceeded our expectations.”
“OhScout made the process of finding me a talented Marketing Assistant a lot easier. All I had to do is pick the right person for the job from 3 motivated pre-vetted people. I highly recommend OhScout to anyone looking to expand their global workforce.”
Why hire Customer Support Representatives with us?
- Compliance
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You can either handle the Customer Support Representative yourself or use our EoR (Employer of Record) service to ensure compliance with local laws and regulations.
- No monthly fees
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You pay a one-time recruitment fee, and that's it—no more monthly outsourcing costs.
- Don't waste time
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We handle the recruitment process and introduce you to 3-5 carefully screened Customer Support Representatives.
- Motivated Staff
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A directly hired Customer Support Representative is 10 times more motivated than one hired through an outsourcing company or agency, and they get to keep their entire salary!
- Your hire, not ours
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While most BPOs insert themselves as cumbersome intermediaries, complicating employee management, we don't. Every hire you make is genuinely a part of your team from day one.
- Better retention
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Bypassing outsourcing services offers you the dual advantage of increased flexibility and intimate team bonds. Thinking of remote work options? No BPO constraints here – make your choice freely.
How it works
Our process finding the perfect Customer Support Representative for you
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Understand
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In our initial consultation, we gain a comprehensive understanding of the role, your company culture, and the necessary qualifications.
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Match
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We initiate the talent search by interviewing and evaluating potential candidates until we identify 3 individuals who are well-suited for the job.
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Hire
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We'll arrange final interviews to identify your top choice. After hiring a skilled candidate, you'll pay our fixed placement fee.
Ready to hire an amazing Customer Support Representative?
Hiring overseas talent can reduce labor costs without compromising productivity. Get in touch and learn how we can help you.
Frequently asked questions
- What if I need to hire more than one candidate?
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We offer a 5% discount on the placement fee for each additional candidate you hire.
- How long does the headhunting process typically take?
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The process typically takes 2-3 weeks. If you need a candidate sooner, we can expedite the process to just one week, however, this can impact the quality of the candidates.
- Do I have any upfront costs?
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A refundable $499 deposit is required to start the process. This deposit is refunded to you if we are unable to place a candidate, or it will be applied towards the head hunter fee upon the successful placement of your candidate.
- What if the candidate doesn’t work out?
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We offer a 90-day replacement guarantee. If the candidate doesn’t work out, we will find a new one in a second hiring round at no additional cost to you.
- Who is hiring the candidate?
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You are hiring or contracting the candidate. We are simply helping you find the right candidate for your role. We do not charge you a monthly fee or any other recurring fees.
- Do I need to sponsor candidates or get a work Visa to hire overseas?
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No, it's not required. Since candidates are not based in the US, they do not need a visa or sponsorship to work.
- How much do you charge for the service?
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We charge a placement fee of 30% of the presumed first year salary. This fee is paid by you, the client, and is not deducted from the candidate’s salary.
- What's a typical salary?
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On average the salary ranges between $800 to $2,200 a month. It depends heavily on the requirements of your position and the skill set the candidate has. Check out our Salary Guide for a more detailed answer.